This cookie statement was last updated on 01/07/2020 and applies to citizens of the European Economic Area.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Cookies help provide additional functionality to the website or to help us analyse website usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our websites. In order to manage the website, Qompium collects information on the IP address used when the computer that a user is using connects to the Internet.
We only use the IP addresses collected through the website to ensure the appropriate and secure management and operation of the Qompium’s services. In addition to preventing unauthorised access, the collection of IP addresses enables quick identification of the cause and restoration of normal operations in the event of a failure of the website. We do not use or disclose IP addresses in connection with individuals’ personal information.
While we collect information on how you use the website’s services, we preserve the anonymity of individual users in the use or disclosure of this information. However, when we deem it necessary for the protection of the website or of its users/visitors, we may implement measures by using IP addresses to identify individuals.
There are many different cookies that can be distinguished according to functionality, origin or storage period. Below we first give a general description of the types of cookies that are used on the website. Then a detailed overview is given of the different cookies used on the website.
7.1 Strictly necessary cookies
These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken, such as setting your privacy preferences, logging in or filling out forms. They are necessary for good communication and facilitate navigation (e.g. returning to a previous page, etc.).
7.2 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
7.3 Statistic cookies
These cookies collect information about the use of a website such as the number of visitors, the time visitors spend on a web page and any error messages. They help Qompium to improve the performance of the website. These cookies do not identify you as an individual.
7.4 Advertising cookies
These cookies are used to deliver content that is more relevant to you. They can be used to deliver targeted ads or to limit the number of times you see an ad. They also help us measure the effectiveness of advertising campaigns on our website. We may use these cookies to remember websites that you have visited, and we may share this information with other parties, including advertisers. These cookies may also be set by our advertising partners through our website. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.
7.5 Social media buttons
On our website we have included buttons for Facebook and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.
8. Placed cookies
We use WordPress for website development.
|WP_DATA_USER_*||session||Store user preferences|
|wordpress_test_cookie||none||Check if cookies can be placed|
|wordpress_logged_in_*||persistent||Keep users logged in|
This data is not shared with third parties.
We use Wistia for video display.
|wistia||persistent||Store performed actions on the website|
|wistia-video-progress-*||persistent||Store if the user has seen embedded content|
We use Google Analytics for website statistics.
|_ga||2 years||Placed by Google Analytics to record a unique identifier that is used to generate statistical data on how the visitor uses the website.|
|_gid||1 day||Count and track pageviews|
|_gat||1 minute||Filter requests from bots|
We use Automattic for website development.
|tk_ai||session||Store a unique user ID|
We use Google Maps for maps display.
|Google Maps API||none||Request user IP address|
We use YouTube for video display.
|GPS||1 day||Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.|
|VISITOR_INFO1_LIVE||6 months||Estimate bandwidth|
|YSC||session||Registers a unique ID to keep statistics of what videos from YouTube the user has seen|
|PREF||1 year||Store and track visits across websites|
We use Facebook for display of recent social posts and/or social share buttons.
|actppresence||1 year||Manage ad display frequency|
|_fbc||2 years||Store last visit|
|fbm*||1 year||Store account details|
|xs||3 months||A Facebook cookie used to maintain a session. It works in conjunction with the c_user cookie to authenticate your identity to Facebook.|
|fr||3 months||Used by Facebook to deliver a range of advertising products, such as real-time bidding from external advertisers.|
|_fbp||1 year||Delivers a series of advertisement products on Facebook.|
|datr||2 years||Provide fraud prevention|
|sb||2 years||Store browser details|
|*_fbm_||1 year||Store account details|
|wd||1 week||Determine screen resolution|
|act||90 days||Keep users logged in|
|c_user||90 days||Store a unique user ID|
|csm||90 days||Provide fraud prevention|
|presence||session||Store and track if the browser tab is active|
|wpml_browser_redirect_test||Session||This cookie by WPML tests if cookies are enabled|
|wp-wpml_current_admin_language_d41d8cd98f00b204e9800998ecf8427e||Session||This cookie stores the current WordPress administration area language.|
|wp-wpml_current_language||1 day||This cookie by WPML is used to store language settings.|
|cmplz_marketing||365 days||This cookie is used to store the user’s cookie consent preferences.|
|cmplz_stats||365 days||This cookie is used to store the user’s cookie consent preferences.|
|complianz_consent_status||365 days||This cookie is used to store the user’s cookie consent preferences.|
|_icl_visitor_lang_js||1 day||This cookie by WPML is used to store language settings.|
|wfwaf-authcookie-b85a9caae8a49cf9afac566aa0e09c91||12 hours||This cookie is used to determine if the user is logged in.|
|acf||This cookie is placed to provide functions across pages.|
|PHPSESSID||session||This cookie is used to set up a visitor session and to transmit status data via a session cookie.|
|autoptimize_feed||1 year||This cookie is used to store user preferences.|
|_hjid||1 year||This cookie is placed by Hotjar to store a unique user ID.|
|__utmz||6 months||This cookie by Google Analytics keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.|
|__utmc||30 minutes||This cookie is used by Google Analytics to determine whether the user is in a new session.|
|_hjIncludedInSample||Session||This cookie is used by Hotjar to store anonymized statistics.|
|PREF||1 year||This cookie stores and tracks visits across websites.|
|_js_datr||2 years||This cookie stores user preferences.|
|loglevel||persistent||Collects data on visitor interaction with the website’s video-content. This data is used to make the website’s video-content more relevant towards the visitor.|
|__ss_tk||25 years||This cookie enables user tracking. It ensures that the visit to website is connected to the user independent of the session and the source.|
|To further determine|
This data is not shared with third parties.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
11. Contact details
Royal Botania NV
Phone number: +32 (3) 411 22 85